PMI Webinar Report: The Self-Made Leader
These are my webinar notes for the PMI talk “The Self-Made Program Leader – Taking Charge in Matrix Organizations” based on its namesake book by Steven Tkalcevich.
How to influence team members in matrix organizational (without a traditional hierarchy) in which there is no formal authority? The Tkalcevich surveyed 55 project managers to find out.
Influential leaders are:
– problem solvers
– good communicators
– rely on relationships rather than formal authority
What helped them to become a good leaders?
– Peers and managers
For good communication: in person first, telephone second, follow up in writing
They understanding the structure in place.
– Culture eats strategy for lunch
– Familiarize with managing-up and horizontal
– Discover hidden, influential players, respected employees
– Find out common causes of communication breakdown
And the collective influence of coalitions
– It’s a cycle: Gaining allies, recruiting others, resource base, likelihood of agenda success
– Find “company politics” mentor
– Leadership cannot be accomplished without followers
90-Day Action Plan
1. Identify key stakeholders, trusted employees and information hubs
2. Build mutually-beneficial relationships, mend past poor experiences
3. Identify 90-day priorities with management
4. Meet with customers and set clear communication paths
5. Check past lessons learned
6. Identify volunteer role to help gain influence and necessary skills